Shipping & Returns Policy

Shipping Policy

We currently offer delivery across the United Arab Emirates (UAE).

• Delivery Fee: AED 18 per order.

• Delivery Time: Orders are delivered within 2–3 working days.

• Delivery times may vary slightly depending on the delivery location and circumstances.

• Customers are responsible for providing a complete and accurate delivery address and contact information.

Order Cancellation

Customers may cancel their order within 1 hour of placing the order.

After the 1-hour cancellation period, the order may have entered processing and may no longer be eligible for cancellation.

Returns

We offer a 7-day return period.

• Customers can request a return within 7 days of receiving their order.

• Items must be returned in their original condition and packaging.

• Used, damaged, or altered items may not be eligible for return.

• Customers should contact us before sending an item back to receive return instructions.

• Refunds or exchanges will be processed after the returned item has been received and inspected.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details and photos of the item. We will review the issue and provide the appropriate solution.

Contact Us

For questions about shipping, cancellations, or returns, please contact our customer support team.